Schools that have purchased services from AdEPT Education can visit the Issue Tracker website to send their queries to a member of the support team or their technician. The website can be accessed at https://tracker.atomwide.com or https://tech.atomwide.com. Alternatively users can visit https://tracker.adept.education or https://tech.adept.education
User access is controlled via the same USO (Unified Sign On) account that is used to access other AdEPT Education provided services, such as LGfL StaffMail. More information on creating accounts is visible here.
Currently the website offers the ability to get help on any of the following services:
Local On-site Technician Support
Please be aware that cases raised through the Issue Tracker website may be referred to the school’s Nominated Contact where administrative changes are being requested.
See also:
